Privacy
At Coryez, we value your privacy and are committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, place an order, create an account, contact our support team, subscribe to updates, or interact with us in any other way.
By accessing or using Coryez, you confirm that you have read and understood the practices described in this Privacy Policy.
Information We Collect
Depending on how you interact with Coryez, we may collect different categories of information.
Personal Information
We may collect personal details such as:
Full name
Billing address
Shipping address
Email address
Telephone number
Account login details
Order history
Purchase records
Customer support messages and inquiries
Transaction Information
When you place an order, request a refund, or contact us about a purchase, we may collect transaction-related details, including:
Payment confirmation details
Order values and transaction records
Refund requests
Return information
Delivery and fulfillment details
Technical Information
When you browse our website, certain technical data may be collected automatically, including:
IP address
Browser type and version
Device type
Operating system
Website usage data
Referral sources
Session information
Pages viewed and browsing activity
Marketing Information
If you subscribe to updates or interact with promotional content, we may collect information such as:
Newsletter subscription status
Marketing preferences
Promotional campaign interactions
Email engagement data
How We Collect Information
We collect information through different methods depending on how you use our website and services.
Information Provided Directly by You
You may provide information when you:
Place an order
Create a customer account
Contact customer support
Subscribe to newsletters
Complete forms on our website
Request a return, refund, cancellation, or other assistance
Information Collected Automatically
Certain information may be collected automatically when you visit our website through:
Cookies
Analytics tools
Log files
Tracking technologies
Security monitoring systems
Fraud prevention tools
Information Received from Third Parties
We may receive information from trusted service providers that help us operate our business, including providers involved in:
Payment processing
Shipping and logistics
Fraud prevention
Website analytics
Technical infrastructure services
Customer support services
How We Use Your Information
Coryez uses personal information for legitimate and necessary business purposes, including to:
Process and fulfill orders
Manage payments and transactions
Arrange shipping and delivery
Provide customer support
Maintain customer accounts
Send order confirmations and service communications
Improve website performance and usability
Monitor website activity and business performance
Detect fraud or unauthorized activity
Protect website security
Comply with legal and regulatory obligations
Send marketing communications where legally permitted
Legal Basis for Processing
For customers and visitors located within the European Economic Area, personal data may be processed based on one or more of the following legal grounds:
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Customer consent, where required by law
Sharing of Personal Information
We may share personal information with carefully selected service providers who assist us in operating our website and business. These may include:
Payment processors
Shipping and fulfillment partners
Website hosting providers
Technical support providers
Analytics and performance monitoring services
Customer service platforms
Legal, regulatory, or governmental authorities when required by law
Coryez does not sell, rent, trade, or license your personal information to third parties for their own independent marketing purposes.
Website Platform and Hosting
Coryez may use third-party website hosting services, e-commerce platforms, payment tools, technical providers, and other business support services to operate its online store.
These providers may process and store personal information on our behalf in accordance with contractual obligations, security standards, and applicable data protection laws.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
Enable essential website functionality
Improve user experience
Remember customer preferences
Analyze visitor behavior
Measure website performance
Support security and fraud prevention
Assist with marketing activities where permitted
Most web browsers allow you to manage or disable cookies through browser settings. Please note that disabling cookies may affect certain website features and functionality.
Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions
Provide customer service
Maintain business and financial records
Resolve disputes
Enforce agreements
Meet legal and regulatory obligations
Protect against fraud, misuse, and unauthorized activity
When personal information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of according to applicable standards.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
Unauthorized access
Accidental loss
Misuse
Alteration
Disclosure
Destruction
Although we take appropriate steps to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict certain processing activities
Object to processing based on legitimate interests
Request data portability
Withdraw consent where processing is based on consent
Submit a complaint to a competent supervisory authority
Privacy-related requests may be submitted using the contact details provided below.
Marketing Communications
If you choose to receive promotional emails from Coryez, you may unsubscribe at any time by:
Clicking the unsubscribe link included in marketing emails
Contacting our customer support team directly
Please note that transactional or service-related messages concerning purchases, accounts, payments, returns, refunds, delivery, or customer support may still be sent even after marketing preferences are withdrawn.
Children’s Privacy
Our website and services are intended for individuals aged 16 years or older.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without proper authorization, we will take reasonable steps to delete such information.
International Data Transfers
Your information may be transferred to, stored, or processed in countries outside your country of residence.
Whenever international transfers occur, we take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data protection laws.
Third-Party Websites
Our website may contain links to external websites, platforms, or services operated by third parties.
Coryez is not responsible for the privacy practices, security measures, content, availability, or policies of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, website functionality, or service practices.
Any updates will be published on this page with an updated revision date. Continued use of the website after changes are posted means you accept the revised Privacy Policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the details below:
Company Name: Coryez
Business Owner: Stefanie Evelin Puritscher
Business Type: Sole Proprietorship
KvK Number: 64420443
Address:
Van Walbeeckstraat 109
1058 CR Amsterdam
Netherlands
Phone: +31 613 452 300
Email: support@Coryez.com
By accessing and using Coryez, you acknowledge that you have read, understood, and agreed to the terms described in this Privacy Policy.